Meet Ffion, your Academic Cases and Policy Officer.

Friday 06-09-2019 - 10:46


Hi! I’m Ffion and I’m the new Academic Cases and Policy Officer at TSDSU.

I’m very excited to start the new 19/20 year as an academic caseworker at your Students’ Union, offering advice and support to those who are faced with obstacles in their student journey and need a bit of help finding solutions.

From day-to-day, my role is to meet with students who might be enduring hardship – academic or otherwise – and find ways to work with the University to alleviate stresses. From supporting students in writing academic appeals to reporting issues; explaining how to access University services to identifying next steps for students accused of academic misconduct; I am here to help. The advice offered by TSDSU is confidential and independent from the University, so is a great option if you have a question and are uncertain about where to turn at any point during your studies.

I understand how difficult it can be to sift through hefty documents trying to make sense of the information, so one of my aims is to make University regulations and processes more accessible to UWTSD’s student body. If you find yourself in this predicament over the course of your studies, my door is always open and I’m always happy to listen, explain processes, and try to find ways of resolving issues.

What I enjoy most about my job is the opportunity to meet with and help a diversity of students who all have their own experiences and perspectives, and then working with brilliant colleagues to make sure their views are listened (and responded!) to at an institutional level. I feel very strongly about the potential of student voice and want to make sure you feel represented, safe and happy throughout your studies at UWTSD.

My role is a very convenient fit alongside my own academic interests. I’m currently a part-time distance learner at University of Birmingham, working towards a masters in Inclusion and SEN. My research to-date focuses predominantly on the voices of disabled students and accessibility in Higher Education, and I’m therefore very interested in how these fit into a UWTSD context. Any ideas – let me know!

Although I am based in Swansea, my role is cross-campus, and includes working with London and Birmingham campuses and with distance learners. I enjoy meeting with students from all over to gauge their experiences, so please call in to say hi or pick up the phone! 

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